Planet of the Vapes Reviews 19,618

TrustScore 4.5 out of 5

4.5

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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the high-quality products available and the overall service provided. Many consumers have also highlighted the efficient delivery service. People have consistently praised the customer service team, noting their knowledge and willingness to help. The website's user-friendly design and easy navigation also contribute positively to the consumer experience. However, some reviewers expressed mixed feelings about their orders, with opinions varying.See more

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Rated 5 out of 5 stars
Verified

I've had my Solo II, going on 2 years now. I should've gotten one of these sooner. It cuts down on harshness, at higher temps. I always begin low, for flavors, then turn up the heat, for the buzz. I w... See more

Rated 2 out of 5 stars
Verified

Ordered on July 11, and it’s now August 1 — package still hasn’t arrived. I didn’t get a working tracking number until I reached out, so for the first 10 days I honestly wasn’t even sure if it had... See more

Rated 5 out of 5 stars
Verified

Great service! However the postal office lost my package was marked delivered July 19 for Vape One “Gordito” Showed “delivered but never reached my mailbox. Never happened before, I will procee to pla... See more

Rated 5 out of 5 stars

Ashis deserves a raise and to rip a fat bag. Dude is a customer service legend! POTV is a great company who’s willing to loose money to make sure customers a satisfied. Had a package never get deliver... See more

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Company details

  1. #11 of 34 best companies in Vaporizer Store
  2. #10 of 26 best companies in Tobacco Shop

Information provided by various external sources

Planet of the Vapes has been selling online since 2008 with a focus on providing only quality vaporizers and grinders to our customers. We don’t sell every vaporizer on the market. We only sell the vaporizers that we believe in and use ourselves. Every vaporizer we sell is backed by the full manufacturer’s warranty.

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

20K reviews

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Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Should've already got one of these!

I've had my Solo II, going on 2 years now. I should've gotten one of these sooner. It cuts down on harshness, at higher temps. I always begin low, for flavors, then turn up the heat, for the buzz. I wanted the bubbler, at first. Somehow, I ordered the curved, cooling stem, not knowing how long the Solo II lasts. I find this glass piece has really benefited my vaping sessions, somewhat. Not having those, rather annoying coughing spells, makes it a little more fun, lol. The cooling stem though, is something any Solo owner should have. Don't wait, like I did. 😏

Date of experience: July 08, 2025

Rated 4 out of 5 stars
Verified

transport

One of the bubblers arrived damaged. I submitted a complaint, but I have not received any return instructions or refund yet.

Date of experience: July 13, 2025

Rated 5 out of 5 stars

It was great

It was great. A lot of steps, but they were just being thorough. The only thing I wish was different was the fact I was told I was on the last step about 4 or 5 times before I actually was done. Why lie? Lol

Date of experience: July 29, 2025

Rated 5 out of 5 stars
Verified

Plant of the Vapes.

Love the wide variety of excellent products. Delivery is fast. And they update you frequently on the latest products and services

Date of experience: January 11, 2025

Rated 5 out of 5 stars
Verified

I was looking for a vape with a…

I was looking for a vape with a changeable battery and a capsule system for dry herb that was in my price range. The Lobo checked all the boxes. I’m really enjoying smoking dry herb through it and the multiple stem choices is also really fun and can make it easier on the lungs. A really nice vape for smoking dry herb!

Date of experience: July 12, 2025

Rated 5 out of 5 stars
Verified

The Lobo is wonderful and not very…

The Lobo is wonderful and not very expensive. The accessories available are plentiful and very affordable. Ordering is simple and shipping is quick. This is a great company.

Date of experience: July 12, 2025

Rated 5 out of 5 stars
Verified

Great service

Great service! However the postal office lost my package was marked delivered July 19 for Vape One “Gordito” Showed “delivered but never reached my mailbox. Never happened before, I will procee to place a new Oder; the product is Fantastic!

Date of experience: July 12, 2025

Rated 4 out of 5 stars
Verified

Great store

Website is easy to navigate and they had what we were looking for. Very nice glass pieces as well. Only lost a star because we had issues with the courier service that delayed delivery by a week.

Date of experience: July 11, 2025

Rated 2 out of 5 stars
Verified

Ordered on July 11

Ordered on July 11, and it’s now August 1 — package still hasn’t arrived. I didn’t get a working tracking number until I reached out, so for the first 10 days I honestly wasn’t even sure if it had shipped.

Also, I paid for express shipping, but it looks like it was sent with USPS Priority, which was unexpected.

I usually don’t write reviews, but I figured I’d share since this is my first time ordering. Maybe just a one-time mix-up, but hoping future orders go smoother if I give it another shot. Btw order potv one and I order it to Mexico

Date of experience: July 12, 2025

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