I recently had an issue with my POTV Lobo so I reached out to POTV for help. Miguel guided me through various diagnostics in a warm and friendly manner and after concluding that the issue couldn't be... See more
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Overall very esthetic with a good presentation but I find that it's hard to get a good clean hit without having to take a deep heat which can be a little uncomfortable for the lungs. I am new to dry h... See more
Great products and lots of choices. The prices may seem high, but these are real tools, not toys. What makes them stand out from other similar online companies is their exemplary customer service! I h... See more
Everything arrived on time despite USPS extra trip going the wrong direction. New Lobo works better than expected, buy the kit with extra dosing caps it is worth it.
Company details
- #11 of 34 best companies in Vaporizer Store
- #10 of 26 best companies in Tobacco Shop
Information provided by various external sources
Planet of the Vapes has been selling online since 2008 with a focus on providing only quality vaporizers and grinders to our customers. We don’t sell every vaporizer on the market. We only sell the vaporizers that we believe in and use ourselves. Every vaporizer we sell is backed by the full manufacturer’s warranty.
Written by the company

Contact info
United States
- hello@planetofthevapes.com
- planetofthevapes.com
Replied to 96% of negative reviews
Typically replies within 24 hours
They truly stand behind the quality of…
They truly stand behind the quality of their products
Date of experience: July 04, 2025
Love my solo 2
Love my solo 2 , I love solo my old one was a solo so I’ve upgraded now and even better Thank u
Date of experience: July 05, 2025
You need one
Just enjoying such a fine product. Dont offer discounts to vape bar owners by chance do you?
Date of experience: July 05, 2025
Everything arrived on time despite USPS…
Everything arrived on time despite USPS extra trip going the wrong direction. New Lobo works better than expected, buy the kit with extra dosing caps it is worth it.
Date of experience: July 05, 2025
Efficiency
Had a problem with my vape, and let them know. They were on it in no-time. They checked with me often to see if everything was going well. Very helpful
Date of experience: July 04, 2025
Prompt and accurate filling of order.
Prompt and accurate filling of order.
Date of experience: July 04, 2025
POTV is the best
Since finding POTV, I have been a repeat buyer with every purchase being perfect.
Date of experience: July 04, 2025
Product was received in good condition…
Product was received in good condition and was priced fairly.
Date of experience: July 04, 2025
great customer service
the 1st device wasn't for me, very easy to return for next option which I like way better
Date of experience: July 03, 2025
Great Delivery
It got here exactly when expected, everything was there and unbroken. What's there not to like? Excellent.
Date of experience: July 22, 2025
High quality products, great communication and quick shipping
Excellent communication, high quality products and quick shipping.
Date of experience: July 04, 2025
Great products, great customer support
Great products. Great customer service. Glass was damaged in shipping and they mailed out a free replacement the next day!
Date of experience: July 04, 2025
Good Afternoon
Good Afternoon, I Know that POTV`s is a State of The Art Company with Great Customer Service BUT eg. This last Order of Mine was a NIGHTMARE !!! I was CHARGED TOO MUCH NOT HONORING THE LOBO DISCOUNT SALE,ALSO CHARGED "DOUBLE" FOR A FEW ACCESSORIES & I TRIED MULTIPLE TIMES TO CORRECT THIS & THEY FAILED TO DO SO !!! IT WAS QUITE FRUSTRATING TO HAVE IGNORED MY REASONABLE PLEA THAT THEY SAID THEY CORRECTED & NEVER DID !!! Adriano R. Buxeda-Dacri,MD.
Date of experience: July 04, 2025
I paid extra for express fast shipping…
I paid extra for express fast shipping and it has been more than 2 weeks
Date of experience: July 04, 2025
Oh M Gee
Hi, I believe the Lobo was my best choice after a couple of reviews..and it did not disappoint...its a great product
Date of experience: July 04, 2025
Still getting the hang of it
Overall very esthetic with a good presentation but I find that it's hard to get a good clean hit without having to take a deep heat which can be a little uncomfortable for the lungs. I am new to dry herb so maybe its the mechanism itself as opposed to combustion but aside from that I love it. Also would love to know if the dosing capsules are just about as harmful as smoking out of something with aluminum because I do notice my throat gets scratchy when I use those.
Date of experience: July 04, 2025
May use AI-assist with repliesRead more
I was not offered any real solution…
I was not offered any real solution other than spending more money. I need a $10 part for the $450 vaporizer that I purchased from your company and no discount was offered on shipping for the part. I will be going through another company or a local shop that appreciates my business.
Date of experience: July 23, 2025
Reply from Planet of the Vapes
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