I recently had an issue with my POTV Lobo so I reached out to POTV for help. Miguel guided me through various diagnostics in a warm and friendly manner and after concluding that the issue couldn't be... See more
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Review summary
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Verified
Overall very esthetic with a good presentation but I find that it's hard to get a good clean hit without having to take a deep heat which can be a little uncomfortable for the lungs. I am new to dry h... See more
Great products and lots of choices. The prices may seem high, but these are real tools, not toys. What makes them stand out from other similar online companies is their exemplary customer service! I h... See more
As a business owner, I’m incredibly impressed with the quality of the products and customer service. Any time I’ve had a question or issue, POTV has been readily available and more than willing to... See more
Company details
- #11 of 34 best companies in Vaporizer Store
- #10 of 26 best companies in Tobacco Shop
Information provided by various external sources
Planet of the Vapes has been selling online since 2008 with a focus on providing only quality vaporizers and grinders to our customers. We don’t sell every vaporizer on the market. We only sell the vaporizers that we believe in and use ourselves. Every vaporizer we sell is backed by the full manufacturer’s warranty.
Written by the company
Contact info
United States
- hello@planetofthevapes.com
- planetofthevapes.com
4.5
Excellent
20K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
As a business owner
As a business owner, I’m incredibly impressed with the quality of the products and customer service. Any time I’ve had a question or issue, POTV has been readily available and more than willing to help.
Thank you
Eric.
Date of experience: July 28, 2025
Verified
Great Service
Excellent response to product information requests. Best price for Volcano Hybrid. Fast Delivery.
Date of experience: July 07, 2025
Verified
Great Customer Service!
Great CS after facing an issue with my order.
Date of experience: July 07, 2025
Verified
How do you get money back
How do you get money back. I accepted the second one because the first one was in the mail and it never came, but you had returned the second one, but you’re not giving me my money back. What’s the problem? Bad service
Date of experience: July 01, 2025
Verified
Expected receipt of product 7/11
Expected receipt of product 7/11
Received 7/26
Otherwise all was well.
Date of experience: July 05, 2025
Verified
Verified
Right on time and vaporizer works just…
Right on time and vaporizer works just like they said it would.
Date of experience: July 06, 2025
They work very hard to make sure my orders were filled they were great they kept in touch with me and kept me very very informed
I had a rough start with the age verification but the company and the members there took care of me very well made sure I was okay made sure I was going to get my order and informed me when the order would arrive I am very pleased with there information and their help great company
Date of experience: July 22, 2025
Verified
Great choice of vaporizers
Great choice of vaporizers, fast delivery. Very pleased with my purchases and service from POTV.com
Returned to site to get accessories for my Crafty+. Again, fast shipping and great value with free add-ons.
Date of experience: July 06, 2025
Verified
Everything came crazy fast
Everything came crazy fast, like 2 days. I love this company, and will continue to use them where possible. I live in NJ and only have a PO Box and got everything within 4 days (this included the weekend).
Date of experience: July 06, 2025
Verified
Great prices
Great prices, fast shipping, right amount of communication
Date of experience: July 06, 2025
Verified
Good price for what I needed
Good price for what I needed. Free grinder, storage container. Fast shipping and when the wrong glass mouth peice was sent a correct replacement was sent quickly.
Date of experience: July 06, 2025
Verified
They truly stand behind the quality of…
They truly stand behind the quality of their products
Date of experience: July 04, 2025
Verified
Love my solo 2
Love my solo 2 , I love solo my old one was a solo so I’ve upgraded now and even better Thank u
Date of experience: July 05, 2025
Verified
You need one
Just enjoying such a fine product. Dont offer discounts to vape bar owners by chance do you?
Date of experience: July 05, 2025
Verified
Everything arrived on time despite USPS…
Everything arrived on time despite USPS extra trip going the wrong direction. New Lobo works better than expected, buy the kit with extra dosing caps it is worth it.
Date of experience: July 05, 2025
Verified
Efficiency
Had a problem with my vape, and let them know. They were on it in no-time. They checked with me often to see if everything was going well. Very helpful
Date of experience: July 04, 2025
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