Shipping Information

Free Shipping

Below are the free shipping offers on FentyBeauty.com.

DOMESTIC

• FREE Standard Shipping for all contiguous USA merchandise orders for active FentyBeauty.com account holders (please allow 4-8 business days for processing and shipping to receive your order). This benefit does not apply to past orders that were placed prior to having an account. 

• FREE Standard Shipping for all contiguous USA on merchandise orders $35+ for customers without a FentyBeauty.com account. 

INTERNATIONAL: FREE Standard International Shipping on all merchandise orders $75 USD and over.

Please note if your order contains a hazmat item (e.g., Fenty Eau de Parfum, Liquid Killawatt, etc.), US orders must ship via ground Standard Shipping. International orders must ship DHL Express. International shipping rates vary by country and will be determined at checkout. 

Domestic Shipping Costs + Delivery Times

Orders must be placed by 12pm ET to start processing on the same day. Processing time usually takes 1-2 business days. Delivery times are based on orders placed between Monday – Friday.

Shipping Method	Costs	Total Delivery Time (including processing time)
Standard Shipping (Account Holders)	FREE	4-8 business days (up to 21 days for APO/FPO/DPO Military Addresses)
Standard Shipping (Non-Account Holders)	$5.00 USD	4-8 business days (up to 21 days for APO/FPO/DPO Military Addresses)
2 Day Shipping	$10.95 USD	3 – 4 business days
1 Day Shipping	$16.95 USD	2 – 3 business days

 

If your order contains a hazmat item (e.g., Fenty Eau de Parfum, Liquid Killawatt, etc.), it must ship ground Standard Shipping (4-8 days total delivery time).

Orders must be placed by 12pm ET Monday – Friday to start processing on the same day. Processing time usually takes 1-2 business days. Delivery times are based on orders placed between Monday and Friday. FentyBeauty.com offers FREE Standard Shipping on all U.S. merchandise for account holders. Select items considered hazmat (hazardous materials) are restricted and must be shipped ground with Standard Shipping.

Hawaii and Alaska

For shipments to Hawaii and Alaska, we offer 2-Day and 1-Day shipping services. We regret that we are unable to ship restricted (hazmat) items to Hawaii or Alaska. Any shipping-related benefits do not apply to these states.

P.O. Box

If you are shipping to a U.S. P.O. Box, packages will be sent via USPS. Any shipping-related benefits do not apply to orders shipped to a P.O. Box.

Cancellation Policy

Once an order has been placed, it cannot be modified or canceled. Please review your order carefully before completing your purchase to ensure all shipping information, items, and quantities are correct.

Hazmat Product Shipping

If your order contains a hazmat item (e.g., Fenty Eau de Parfum, Liquid Killawatt, etc.), it must ship ground Standard Shipping (4-8 days total delivery time including processing time) for domestic and ship DHL Express for international orders. International shipping rates vary by country and will be determined at checkout. All Fenty Eau de Parfum and Liquid Killawatt products can only ship via ground Standard Shipping to the 48 contiguous states in the U.S. We cannot ship to Alaska, Hawaii, P.O. boxes, and APO/FPO military address locations at this time. 

International Shipping

We offer Express and Standard shipping services for international orders. Where available, you will be able to select your preferred shipping method at checkout. Applicable import duties, taxes and fees are calculated in your selected currency at checkout.

For International orders less than $75 USD, shipping rates vary by country and will be determined at checkout.

All orders ship Monday through Friday, excluding federal holidays within the United States.

FentyBeauty.com + FentySkin.com currently accept orders shipping to the following Countries/Regions:

Albania	Gambia	Nigeria
Algeria	Georgia	Niue
Andorra	Germany	North Macedonia
Angola	Ghana	Northern Mariana Islands
Anguilla	Gibraltar	Norway
Antigua and Barbuda	Greece	Oman
Argentina	Greenland	Pakistan
Armenia	Grenada	Panama
Aruba	Guadeloupe	Papua New Guinea
Australia	Guatemala	Paraguay
Austria	Guernsey	Peru
Azerbaijan	Guinea	Philippines
Bahamas	Guinea-Bissau	Poland
Bahrain	Guyana	Portugal
Bangladesh	Haiti	Qatar
Barbados	Honduras	Reunion
Belgium	Hong Kong SAR	Romania
Belize	Hungary	Rwanda
Benin	Iceland	Saint Kitts and Nevis
Bermuda	India	Saint Lucia
Bhutan	Indonesia	Saint Vincent & the Grenadines
Bolivia	Ireland (Republic of)	Samoa
Bonaire, Saint Eustatius and Saba	Isle of Man	San Marino
Bosnia and Herzegovina	Israel	Sao Tome and Principe
Botswana	Italy	Saudi Arabia
Brazil	Jamaica	Senegal
British Virgin Islands	Japan	Serbia
Brunei Darussalam	Jersey	Seychelles
Bulgaria	Jordan	Sierra Leone
Burkina Faso	Kenya	Singapore
Cambodia	Kiribati	Slovak Republic
Cameroon	Korea (South)	Slovenia
Canada	Kuwait	Solomon Islands
Cape Verde	Kyrgyzstan	South Africa
Cayman Islands	Laos	Spain
Chad	Latvia	Sri Lanka
Chile	Lebanon	St. Barthelemy
Colombia	Lesotho	St. Martin
Comoros	Liechtenstein	Suriname
Cook Islands	Lithuania	Swaziland
Costa Rica	Luxembourg	Sweden
Cote d'Ivoire	Macau SAR	Switzerland
Croatia	Madagascar
Curacao	Malawi	Tanzania
Cyprus	Malaysia	Thailand
Czech Republic	Maldives	Togo
Denmark	Malta	Tonga
Djibouti	Martinique	Trinidad and Tobago
Dominica	Mauritania	Tunisia
Dominican Republic	Mauritius	Turkey
East Timor	Mexico	Turks and Caicos Islands
Ecuador	Moldova	Tuvalu
Egypt	Monaco	Uganda
El Salvador	Mongolia	United Arab Emirates
Equatorial Guinea	Montenegro	United Kingdom
Estonia	Montserrat	Uruguay
Ethiopia	Morocco	Uzbekistan
Falkland Islands	Mozambique	Vanuatu
Faroe Islands	Namibia	Vatican City State (Holy See)
Fiji	Nauru	Venezuela
Finland	Nepal	Vietnam
France	Netherlands	Zambia
French Guiana	New Caledonia	Zimbabwe
French Polynesia	New Zealand
Gabon	Nicaragua

 

Standard (Duty + Tax Prepaid)

• Delivery is approximately 4-9 business days after the time of shipment
• Pre-paid duties and taxes at checkout (DDP), no additional charges upon delivery
• Package is traceable and your shipping confirmation will include tracking information
• Package can be tracked here
• Delivery will be made by a local carrier

Standard (Duty + Tax Unpaid)

• Delivery is approximately 5-10 business days after the time of shipment
• Duties and taxes are unpaid, customer is responsible for duties, taxes & fees upon delivery
• Package is traceable and your shipping confirmation will include tracking information
• Package can be tracked here
• Delivery will be made by a local carrier

Express (Duty + Tax Pre-Paid)

• Delivery is approximately 2-6 business days after the time of shipment
• Pre-paid duties and taxes at checkout (DDP), no additional charges upon delivery
• Package is traceable and your shipping confirmation will include tracking information
• Package can be tracked here
• Delivery will be made by DHL Express

Express (Duty + Tax Unpaid)

• Delivery is approximately 2-6 business days after the time of shipment
• Duties and taxes are unpaid, customer is responsible for duties, taxes & fees upon delivery
• Package is traceable and your shipping confirmation will include tracking information
• Package can be tracked here
• Delivery will be made by DHL Express

Please Note

• Orders are usually packed and ready to ship 1-2 business days after the order is placed
• A “business day” is considered to be Monday through Friday, excluding United States holidays
• Please allow 48 hours for tracking information to update once you receive a tracking number
• International shipments are subject to customs clearance procedures, which can cause delays beyond the original delivery estimates
• All prices listed on this page are quoted in USD. All prices at checkout and while shopping are displayed in your selected local currency
• Duties and taxes vary by country/region and will be determined during checkout
• Shipping, duties, taxes, and applicable fees are nonrefundable for undeliverable or refused shipments
• International orders cannot be shipped to a APO/FPO or P.O. Box addresses
• All Fenty Eau de Parfum full-size 75ml products and Liquid Killawatt are considered hazmat and must be shipped internationally via DHL Express. International shipping rates vary by country and will be determined at checkout.
• International order totals cannot exceed $500
• If you have additional questions, please visit our international help center here

Duties + Taxes Refund

Unfortunately, we cannot refund your original shipping, duties, taxes, and fees. Refunds will be issued for the product price. If you are returning a purchase and were charged for duties and taxes at checkout, you may be eligible for a refund of all or a portion of the duties and taxes. Please contact your local customs office for information.

APO/FPO/DPO Military Addresses

All shipments to APO, FPO, and DPO addresses are sent via USPS. Due to military handling time, delivery to some destinations may take up to 21 days.

Multiple Shipping Addresses

At this time, we can only ship to one address per order. To ship to multiple addresses within the United States, please call Fenty Beauty + Fenty Skin Customer Service for assistance at 1.855.440.7474. For international orders, please visit our international help center here.

Business Days + Holidays

All orders ship Monday through Friday, excluding federal holidays within the United States. Orders must be placed by 12pm EST to be processed on the same business day, otherwise it will be processed the next day.

Packages do not ship from our fulfilment center on the following holidays:

• New Year's Day
• Memorial Day
• 4th of July
• Labor Day
• Thanksgiving Day
• Christmas Day

Tracking Orders

When your order is ready to be shipped, you will receive a shipment confirmation email. The majority of our orders are shipped within 1-2 business days after the order has been placed. The email will contain shipment details, your tracking number, and a package tracking link. To track an order on FentyBeauty.com, sign in to access My Account that will contain your order information. You can also contact Fenty Beauty Customer Service to track your order.

For more information or questions about domestic orders, please contact Fenty Beauty Customer Service via email (customerservice@fentybeauty.com) or via phone at 1.855.440.7474. Operating hours are from 7am – 2am EST, 7 days a week, excluding holidays. For international orders, please visit our international help center here.